Shipping Policy
Thank you for shopping with IBRA Handicrafts We aim to provide you with the best shipping experience possible for your handmade handicrafts bags. Please review our shipping policy below:
Processing Time
- All orders are processed within 5-7 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout. Shipping costs are based on the weight of your order and the destination.
- Delivery estimates will be provided to you once your order has been processed. Please note that delivery times may vary depending on your location and shipping method selected.
- We offer standard shipping as well as expedited shipping options for your convenience.
Shipment Confirmation & Order Tracking
- You will receive a shipment confirmation email with a tracking number once your order has been shipped. The tracking number will be active within 24 hours.
- Please note that while we strive to provide accurate tracking information, there may be occasions where tracking updates are delayed or inaccurate due to carrier issues.
Customs, Duties, and Taxes
- IBRA Handicarfts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Delays may occur due to customs processing, and we cannot guarantee delivery dates for international shipments.
Damages
- IBRA Handicrafts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim. We recommend taking photos of the damaged package and product for documentation purposes.
Lost Packages
- If your package is lost in transit, please contact us immediately at [customer service email or phone number]. We will work with the carrier to locate your package and resolve the issue as quickly as possible.
Shipping Restrictions
- At this time, we only ship to addresses within [your shipping region, e.g., United States, Canada]. We do not ship to P.O. boxes or APO/FPO addresses.
Contact Us
If you have any questions about our Shipping Policy, please contact us at ibracrafts@gmail.com Ph No. 8383933880.